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Getting lines are congested when making International calls

kurtschremmer
Level 2

Hello,
I try to ring someone in Germany, I keep getting the automated message that the lines are congested. I checked the service status and there is no outages or planned maintanance in my area.

1 REPLY 1
Shane
Moderator

Hi @kurtschremmer,

 

Welcome to the community!

 

Thanks for raising this to us, we'd love to help and get to the bottom of this. We'd love to help and get to the bottom of this to better understand the situation, please shoot me a private message with your account details (Username/Customer ID together with the address on file).

 

How do I private message (PM) in the community

 

Regards,

 

 

Hello,
I try to ring someone in Germany, I keep getting the automated message that the lines are congested. I checked the service status and there is no outages or planned maintanance in my area.