I can't connect my phone after nbn connection

[mameefaaus]

Hi ..

I have just got conncetion to NBN. But unfortunately my phone line is not working.. Don't know what to do..

[Will]

Hi @mameefaaus 

Welcome to the Community!

I was able to check your account and it appears that the homephone is already working. From what I can tell, the order was tagged as complete at 6PM NSW yesterday, hence, could be the reason why it wasn't working yet at the time of your post.

If you're still struggling to use the phone, let us know so we can check it further.

Regards,

Will