Landline has a recorded message saying it’s inactive

[KarenP]

Hi everyone

the above started happening about a week ago. I have logged a call in to tpg support but have heard nothing. Can anyone else please help.?

 Many thanks

[Will]

Hi @KarenP 

We have responded to your other thread explaining that we need to check your account for us to have a better idea on what's going and how we can help you in resolving the Homephone issue.

Please send us a PM with your customer ID or username and the service address.

For better discusion, it would be best if we continue on the other thread.

Regards,