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Landline phone not working but adsl2 working

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Level 1

Hi,

my landline phone stopped working.There is no dial tone what so ever. When l ring it from my mobile phone all l get is a busy tone. My internet that works through the same cable works fine.

 

l have checked the cables and sockets and still nothing. Tried to contact tpg tech support but they aren’t available due to corona virus.

 

what can l do?

1 REPLY 1
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Moderator

@lathanasios1971 

 

Welcome to TPG Community! Please PM me your TPG username, CID or mobile phone number so i can look at your service\.

kind regards