Landline

Costa
Level 2
Internet is connected but landline does not make or receive incoming calls. It rings but when answered it is just static on the other end.
1 REPLY 1
Will
Moderator

Hi @Costa

 

Welcome to the Community!

 

Using your community details I was able to check your account. It looks like you just switched from ADSL to NBN service  two days ago.

 

Do you still have your phone device connected to a phone socket? If yes, please connect your phone to phone1 port at the back of your modem instead.

 

Regards,