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NBN Landline Not working

Craigtolson1
Level 2

All of a sudden, my landline NB number is "Not Valid" according t6o the message I get when tryiong to call home. Anyone know why or had this b4?

1 REPLY 1
Riezl
Moderator

Hi @Craigtolson1,

 

Welcome to TPG Community!

 

We have located the account using your community details.

 

We can see that the issue has been escalated to our Engineering Team and it was also resolved yesterday.

 

Should there be any issues, please let us know so we can investigate further. Thank you.