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New contract as service disconnected in june

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Level 1a
We received your notice regarding DSL service disconnection for our area. we would like setup a new contract with you. The offer for $59.99 was good however, we are pensioners and don't require Wi-Fi modem as we don't have internet or devices, we just have a land-line and we wish to keep that please. We are existing customers in Qld 4655
2 REPLIES 2
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Moderator

Hi @Ilaise 


Thanks for your query!


Let me have a look for you, and I will get back to you ASAP.


There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.
https://www.tpg.com.au/download


Regards,
David_M

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Moderator

Hi @Ilaise 


Can you please Private Message(PM) me your Username/CID/Service address for the service you need help on.

 

Then i can check to see what type of NBN technology you will use, and go from there.


How to PM.
https://community.tpg.com.au/t5/Welcome/How-do-I-private-message-PM-in-the-community/m-p/4093#M45


Regards,
David_M