Hi @stanley
Welcome to the Community!
I located your account with the help of your community details. From what I can tell, the porting of your phone number was just completed yesterday.
At this stage, your phone service should be working completely. If you're still having trouble, can you confirm the following:
- Are you having issues calling out or is it just to receive calls?
- Please ensure that your phone is connected to the modem, specifically on phone1 port. If it's already connected to the said port, but still having issues, try phone2 port for comparison.
Let me know if you still need assistance.
Regards,
