TPG Community

Get online support

Phone not working but has dial tone

Highlighted
Level 1

Hello. I plugged my phone into the Phone 1 port of the modem. It has a dial tone but I can't make phone calls - I get a loud beep instead of a ringing sound.

Also, how can I find out what my phone number is?

Thank you.

1 REPLY 1
Highlighted
Moderator

Hi @coffee42 , please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and help with your concern.

 

To send a PM, please refer to this link: How do I private message (PM) in the community