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RE: Disconnected Phone

yhlee168
Level 2

Hello, 

I am having issues with the home phoneline since last week.

When I look in My Account, TPG Home Phone Tools state that our " Plan changed". 

I don't recall changing any plans and I'm wondering what is going...

1 REPLY 1
Shane
Moderator

Hi @yhlee168 ,

 

What particular issue do you experience with your landline? Let us help understand what is causing it and see how we can resolve it.

 

Could you flick me through your details?

 

How to send a PM? 

 

Regards,

 

Hello,

I am having issues with the home phoneline since last week.

When I look in My Account, TPG Home Phone Tools state that our " Plan changed".

I don't recall changing any plans and I'm wondering what is going...