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Silence home phone number request

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franky81
Level 3

Dear TPG staffs,

 

I have just changed my TPG service from ADSL2+ to NBN 50 Phone line bundle today. My new TPG digital voice number has been activated. I would like to make a request to set my number as a silence number.

 

Have a great day.

 

 

Thanks

 

Frank

 

1 ACCEPTED SOLUTION

Accepted Solutions
Riezl
Moderator

Hi @franky81,

 

Welcome to TPG Community!

 

We have located the account using your community details and we can see that the phone number is currently set to "silenced".

 

With regard to the Voice add on, we can have an account specialist contact you to discuss the available option, just PM us your best contact number and most convenient time to receive a call.

 

To send a PM, please refer to this link: How do I private message (PM) in the community

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2 REPLIES 2
franky81
Level 3

Also, as long as I'd remembered, I have yet choose my voice add-on option. But have no clue what should I do. Thanks.

Riezl
Moderator

Hi @franky81,

 

Welcome to TPG Community!

 

We have located the account using your community details and we can see that the phone number is currently set to "silenced".

 

With regard to the Voice add on, we can have an account specialist contact you to discuss the available option, just PM us your best contact number and most convenient time to receive a call.

 

To send a PM, please refer to this link: How do I private message (PM) in the community