TPG Community

Get online support

Telephone stopped working again

coolmobility
Level 3

Our telephone has stopped working AGAIN. This is becoming an all too common issue. We have changed phone base stations. And this must be the sixth or so time this happens. We are FTTC connection.

 

We have dial tone but cannot ring out or receive calls.

Please check?

2 REPLIES 2
coolmobility
Level 3

Working again now, but an unreliable phone means we don't know who has tried phoning or cannot phone out in an emergency. I'm disabled, so home phone is important to me.

Shane
Moderator

Are you still having issues with the home phone? If so please shoot me a private message with your best contact number and preferred time. We'll have one of our Technicians contact you for real-time test and investigation.

 

 

Working again now, but an unreliable phone means we don't know who has tried phoning or cannot phone out in an emergency. I'm disabled, so home phone is important to me.