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Upgrading my mobile to 6 GB Data

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Level 1

I received an email today from TPG it said I could upgrade my mobile to 6GB Data on the $19.99 plan. I tried to but it would not let me, I put in my username 0414637938 and could not remember my password, I tried words and numbers that I thought it was but that did not work. It also said I was not a TPG customer, which I am, I do not know what to do.

The Select Location is wrong it is my mobile phone. I hope you can help me, I am on my own now, my husband would fix it, sadly he has passed away.

Jean McAvoy. 

Email: jean.mcavoy@gmail.com

1 REPLY 1
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Moderator

Hi 0414637938,

 

You can request  your password  change online,

 
However if your husband was the account holder, I will advice you to follow this link