Get online support
Can you enable my VOIP line please? I have dial tone only. How do I get this done? Chat line is always busy. Paying for a service you are not actually providing.
Hi
Welcome to TPG Community!
Please PM me your TPG username, CID or mobile phone number so i can look at your service
How do I PM you? Cant find the button.
Found it . My bad.
Hi,
looking at your account now
Hi
Are you using TPGrouter, please?
Hi Scot,
Thank you for sending mac adress,
looks like its a Router issue, I can see VoIP is registered,
but you can't dial out or in, and we tried both phone ports and router reset.
I am escalating to engineers team, and someone will get back to soon
Thank you