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Very Poor Quality From Telstra Phone Calls

oxfordyard
Level 2


Mostly happen with Telstra mobile customers calling us. 

Please help 

 

3 REPLIES 3
KarlB
Moderator

Hi @oxfordyard 



Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number, and I'll arrange a callback from our helpdesk.

 

Regards,

Karl

KarlB
Moderator

Hi @oxfordyard 

 

I was able to find your account. I have requested for our Helpdesk Team to investigate and requested someone give you a callback ASAP.

 

Regards,

Karl

oxfordyard
Level 2

Thanks Karl