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Mostly happen with Telstra mobile customers calling us.
Please help
Hi @oxfordyard
Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number, and I'll arrange a callback from our helpdesk.
Regards,
Karl
Hi @oxfordyard
I was able to find your account. I have requested for our Helpdesk Team to investigate and requested someone give you a callback ASAP.
Regards,
Karl
Thanks Karl