Very poor customer service

[davidfyfe]

I want to know when someone will respond to my complaint from last month.

You keep taking money out of my account but know one will respond to my request for a supervisor to call me so we can resolve this complaint.

I don’t know how the Phillipines are trained in customer service but they need retraining.

Because I am getting no where.

[Anonymous]

Hi @davidfyfe, 

I'd like to have a better understanding of the issue that you raised to us. Kindly send me a private message with your TPG customer ID or username. Here's how: How do I private message (PM) in the community
 

Regards, 

Angeli