Finally received a phone call from a Technical Faults person advising that the service had been restored.
Apparently was a problem with hardware configuration at TPG end that needed correction. Email also received at same time.
When asked why the fault was never logged on the website, he stated that "it had only benna problem for less than a day, so was not logged". I pointed out that it was an issue reported on Wednesday and today is Friday and it had affected a number of people with phones (TPG prior admission), he had no answer as to why the issue had not been logged on the TPG Website.
NOT GOOD ENOUGH GUYS! You have a page to see faults logged, it should be used to advise customers of issues that may explain problems they are having. There's a separate section for phone services there.
