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home phone not working

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Level 1a

My a ADSL works fine. But from early this year when someone call me after I picked up around 5 seconds, we can't hear each other. same thing happens when I call someone else. we could only hear each other in 5 seconds. 

1 REPLY 1
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Moderator

Hi @waterainbow 

 

Welcome to TPG Community,

 

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

 

To learn how to send a private message, click here.