Get online support
My parents' landline can receive calls but can't make calls. They recently switched from telstra to tpg as part of signing up to a landline internet package. Their internet works fine.
Hi @regi1947,
Welcome to TPG Community!
We'll have the landline service checked to see as to why it cannot call out. Send us a private message with the TPG customer ID or username and we can take it from there.
How do I private message (PM) in the community
Regards,
Angeli