phone

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Level 1c

My name is Xi Jian Wang. 929 Samford Rd, Keperra, Brisbane Qld

My phone no. 07 38558358.

Our NBN phone line stopped connecting several days ago. When attempting to call out there is a dial tone, but calls do not progress and silence. When calling in, line is blank & disconnects. Any suggestions? 

2 REPLIES 2
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Moderator

Welcome to TPG Community,

You can private message to me your customer ID, username so i can check status here.

regards

JayeshP9

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Moderator

Hi WengWangson8,
As per your chat will TPG live support  yesterday, I am able to see that staff has created ticket for investigation, ticket refence # 59563877
regards
JayeshP9.