unable to ring

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Level 1a
We are experiencing constant issues with our home -line. On top of that cannot get thru to tech support chatline nor tel support, for the last few days. This is extremely disappointing.
Last week had the issue of not being able to dial 13..numbers.
 
The current issue is we have been getting spam calls from 02  93511999. Since then our home-line has gone to a constant engaged tone. We cannot ring any number out. When outside callers ring the home phone does not ring. I have reset the modem a few times still the issue is persistent.
 
 
1 REPLY 1
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Moderator

Hi @7492lwan ,

I can see there is a fault already lodge for you in our system. I have fowarded your message to right department and they will call you back ASAP.

Regards,

Sajal