TPG Community

Get online support

when will we get the landline connected and working>?

Highlighted
Level 1a

thank you for getting the internet connected.  We now just  need a phone connection

2 REPLIES 2
Highlighted
Moderator

Hi @maxpaulj,

 

Welcome to TPG Community!

 

We have located the account using your community details and we can see that the issue has been escalated to our Engineering Team.

 

We have already made a follow up and the case engineer will contact you before 2PM NSW time today to discuss the progression of the case.

 

Should you have a preferred contact number and time, please let us know. Thank you.

Highlighted
Moderator

Hi @maxpaulj, we can see that our Engineering Team tried to contact you, but to no avail. Please provide us your availability so we can advise the team to process a callback. Thank you.