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5G Broadband not connecting

RR76
Level 2
Hi my 5g broadband is suddenly not working. Been fine so far and now nothing. Green lights on the Sagemcom modem, but I keep getting no internet connection. Anyone?
1 REPLY 1
Shane
Moderator

Hi @RR76 ,

 

What troubleshooting steps have you performed so far? Could you shoot us a PM with your details so we can proceed with the initial investigation and provide a resolution.

 

How to send a PM? 

 

Regards,

 

5G Broadband not connecting
Hi my 5g broadband is suddenly not working. Been fine so far and now nothing. Green lights on the Sagemcom modem, but I keep getting no internet connection. Anyone?