Archer VR1600V Modem Web Management Page slow

[nianshing]

I experienced a very painful slow  response experience while using Archer VR1600V Modem Web Management interface to manage internal devices.

The current firmware version is:

Firmware Version: 0.1.0 0.9.1 v5006.0 Build 171228 Rel.64067n

Hardware Version: Archer VR1600v v1 00000000

I am on NBN50 plan and only internet data is using no voice phone is installed.

Please push through the newest version of firmware or resolve the issue in whichever way.

BTW, It was very frustrated when I seen so many responses from the moderators in this community saying

"You modem already has the latest version of firmware" while let the customers continue to suffer the problems they were reporting.

Nian-Shing

[David_M]

Hi @nianshing 

Thanks for your query!

Let me have a look for you, and I will get back to you ASAP.

There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.
https://www.tpg.com.au/download

Regards,
David_M

[David_M]

Hi @nianshing 

I have emailed our hardware team to push the FW update to you.

It should action within 48hrs .

Thanks,

[nianshing]

Thanks for your quick action.

Will wait for further notice.

[nianshing]

---

@David_M wrote:

Hi @nianshing 

I have emailed our hardware team to push the FW update to you.

It should action within 48hrs .

Thanks,

---

Dear David,

I have been patiently waiting for more than 2 x 48hrs, but no action from your hardware team till now.

Can you please follow up what is happening.

Thanks so much in advance.

Nian-Shing

[David_M]

Hi @nianshing 

I have made some enquires andwill respond ASAP.

Thanks,

[David_M]

Hi @nianshing 

Can you power cycle your modem and check.

Thanks,

[nianshing]

---

@David_M wrote:

Hi @nianshing 

Can you power cycle your modem and check.

Thanks,

---

Dear David,

I have rebooted modem (the NBN block box) and the Archer VR1600v router/AP.

Nothing change.

The firmware version is still the same as: Firmware Version:: 0.1.0 0.9.1 v5006.0 Build 180828 Rel.56416n

And the response of the web interface is still very slow. 

[David_M · Accepted solution]

Hi @nianshing 

Thats is the current version for your modem. It is different to your original post.

Different hardware versions have different versions.

Hardware version: Archer VR1600v v1.0
NBN FTTN/FTTB/HFC/FTTC –

TP-Link VR1600: 0.1.0 0.9.1 v5006.0 Build 180828 Rel.56416n
TP-Link VR1600: 1.1.0 0.9.1 v5006.0 Build 180828 Rel.35294n

Hardware version: Archer VR1600v v1.1
NBN FTTN/FTTB/HFC/FTTC –

TP-Link VR1600: 0.1.0 0.9.1 v5006.0 Build 190228 Rel.72265n
TP-Link VR1600: 1.1.0 0.9.1 v5006.0 Build 190305 Rel.72906n

Thanks,

[nianshing]

---

@David_M wrote:

Hi @nianshing 

Thats is the current version for your modem. It is different to your original post.

Different hardware versions have different versions.

Hardware version: Archer VR1600v v1.0
NBN FTTN/FTTB/HFC/FTTC –

TP-Link VR1600: 0.1.0 0.9.1 v5006.0 Build 180828 Rel.56416n
TP-Link VR1600: 1.1.0 0.9.1 v5006.0 Build 180828 Rel.35294n

Hardware version: Archer VR1600v v1.1
NBN FTTN/FTTB/HFC/FTTC –

TP-Link VR1600: 0.1.0 0.9.1 v5006.0 Build 190228 Rel.72265n
TP-Link VR1600: 1.1.0 0.9.1 v5006.0 Build 190305 Rel.72906n

Thanks,

---

Dear David,

Got it.

Thanks so much for your kind assistance and help.