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Hi, please advise if my firmware needs to be updated.
thanks
Tony
Firmware version
0.1.0 0.9.1 v5006.0 Build 220518 Rel.32480n
Hardware version
Archer VR1600v v1.0 00000000
Hi @53Victoria,
Could you shoot us a PM with your details so we can confirm the firmware version of the modem/router suitable for the service.
Regards,
Hi, please advise if my firmware needs to be updated.
thanksTony
Firmware version
0.1.0 0.9.1 v5006.0 Build 220518 Rel.32480n
Hardware version
Archer VR1600v v1.0 00000000
Hi @Anonymous , could you please confirm version of my modem/router as well? I will send you a PM.
I have the same firmware/hardware as 53Victoria, and my modem/router has been losing device connections every couple of minutes since yesterday.
Hi @joezhou1,
I responded to your initial Private Message. We can confirm that the modem has the latest firmware version. Please perform a factory reset on the modem by pushing the pinhole at the back panel of the device. Let us know how it will go.
Regards,
Hi @Shane , could you please confirm version of my modem/router as well? I will send you a PM.
I have the same firmware/hardware as 53Victoria, and my modem/router has been losing device connections every couple of minutes since yesterday.
Thank you @Anonymous . It is working now after I did the factory reset and reconfigured my internet.
Cheers