Get online support
Hi @Bachphun931 ,
The firmware upgrade for our supplied modem/router is only available by request and it will be done over-the-air. I would love to help request to push the firmware of the device if there is available. Send me a private message with your account details (Username/Customer ID together with the address on file) also include the following below.
Model/Brand:
Firmware Version: xxxx
Hardware Version: xxxx
How do I private message (PM) in the community
Regards,
@Bachphun931 wrote:
I checked everywhere on the website and I can’t find firmware update.
Hi @Bachphun931,
I am still awaiting for your details so we can proceed requesting a firmware upgrade to the modem.
Cheers!
I checked everywhere on the website and I can’t find firmware update.