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Can't get new moden to connect NBN internet

Khun
Level 2
I got modem yestarday and tried to connect internet. Many times rebot and reset until today. Unsuccessful every times. Please hep me to get internet.
2 REPLIES 2
Shane
Moderator

Hey,

Welcome to the community!

I'd love to help check the status of the service, please send us a Private Message with your account details (Username/Customer ID together with the address on file).

How do I private message (PM) in the community 

 

Regards,


@Khun wrote:
I got modem yestarday and tried to connect internet. Many times rebot and reset until today. Unsuccessful every times. Please hep me to get internet.



Shane
Moderator

Hey, Khun.

Just checking should you require further assistance if so, please update this thread.

Cheers!

 

I got modem yestarday and tried to connect internet. Many times rebot and reset until today. Unsuccessful every times. Please hep me to get internet.