Cancel mobile subscription

[6283341]

Hi, I want to cancel. My mobile subscription but keep my nbn subscription. I am currently in Germany and cannot call australia and that seems to be the only way to cancel a mobile subscription. Any assistance would be appreciated.

[Riezl]

Hi @6283341 , we are sorry to know that you'd like to cancel your mobile service. To make sure that we got the right account, please send us a private message with your TPG customer ID, Username , Mobile Service Number (MSN) and complete address.

To send a PM, please refer to this link: How do I private message (PM) in the community