TPG Community

Get online support

Cannot login to archer VR1600v modem

monksfield
Level 2

Hi,

I just tried to login to my TPG supplied modem (Archer VR1600v) and there was an error message:

 

"This site can't provide a secure connection

192.168.1.1 uses an unsupported protocol"

 

I am using the latest Chrome browser on Windows 11. I tried to login using the Edge browser but got the same error.

Any ideas?

 

Thanks Nick

1 REPLY 1
Shane
Moderator

Is this the first that happened? Try to perform a clear cached and cookies then reboot the modem/router. Let us see what it will go. 

 

 

Hi,

I just tried to login to my TPG supplied modem (Archer VR1600v) and there was an error message:

 

"This site can't provide a secure connection

192.168.1.1 uses an unsupported protocol"

 

I am using the latest Chrome browser on Windows 11. I tried to login using the Edge browser but got the same error.

Any ideas?

 

Thanks Nick