Chromecast & Sagemcom 5866T

[ssamp2014]

Just connected the above modem and the internet works fine on all devices. However, the Chromecast will connect to the WiFi but then is not available to cast to - there seems to be some issues between Chromecast and this modem looking through the forums but I cannot seem to solve it. Is there a setting I should be looking at or is it time to return the modem? Note, the setup was working fine yesterday at the previous address with a different modem. I have factory reset the Chromecast and connected from scratch

[Anonymous]

Hi @ssamp2014 ,

The Chromecast will not work on our supplied Sagemcom modem but another work around is using a 2nd router extension on where you can connect the device. Please see the existing thread below.

Disable Access Point/AP isolation, also known as Client isolation or guest mode, on the Sagemcom fast 5866T 5G modem - https://community.tpg.com.au/t5/Modems-and-Devices/Disable-Access-Point-AP-isolation-also-known-as-C...

Regards,

[ssamp2014]

Thanks! Looks like it will be returning to TPG then! Unbelievable that you can't use everyday devices with this service

[Anonymous]

Hi @ssamp2014 

Send us your details so we can coordinate this with our team to give other options.

How to send a PM? 

Regards,

Thanks! Looks like it will be returning to TPG then! Unbelievable that you can't use everyday devices with this service

[jsmith1221]

hi TPG

this is very disappointing , 

did some wireshark , we can see in the normal SSID mode , mDNS are blocked when passing Sagemcom Fast 5866T Modem

once connect to the guest SSID, mDNS traffic is passing correctly.

please ask Sagemcom dev team to fix this issue, or we might have to return the device.

thanks

[Anonymous]

Hi @jsmith1221 ,

Our supplied Sagemcom modem comes with modified firmware to complement the network and security of the service, which means some features are not available.

Could you send us a PM with your details to better understand the situation?

How to send a PM?

Regards,

hi TPG

this is very disappointing , 

did some wireshark , we can see in the normal SSID mode , mDNS are blocked when passing Sagemcom Fast 5866T Modem

once connect to the guest SSID, mDNS traffic is passing correctly.

please ask Sagemcom dev team to fix this issue, or we might have to return the device.

thanks

[jsmith1221]

sent, 

also some info below

https://andrewbesford.com/google-chromecast-separate-vlan-unifi-security-gateway-mdns-repeater-refle...