Get online support
Hi @sinananai,
What's going on with your modem? Can you share more details?
Moreover, lets have a look at your line connectivity by sending us your TPG username or account number.
How do I private message (PM) in the community? - https://community.tpg.com.au/t5/Welcome/How-do-I-private-message-PM-in-the-community/m-p/4093/highli...