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D-link COVR 1102 compatibility

Level 2

Recently bought the DLINK COVR 1102/1100 for the FTTC NBN connection. however putting in all the details used in previous modems/routers i'm still not receiving internet connection.
I've gone through the set up and factory reset a few times and even rechecked the fact that TPG have a setup guide for this device and that it is compatible.
Is it just me that is having this issue or is this device not actually compatible and i've misinterpretted something despite the website saying it is?


Hi, @Callmefrost.


Here's our setup guide for your D-Link COVR-1102.


Please see link below.


Is this the same one you've seen online?


Also, have you encountered any error during the set up?