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FTTC NBN NCD Connection Light Flashing RED

Level 2
After switching my NBN box off overnight my box now won't connect. I get a very annoying clicking noise and a red flashing "chain link" connection light.

From a bit of research this seems to happen quite a bit when people turn the NBN box off for a period of time. Why is that?

I am now awaiting a call to reschedule a technician booking but I can't help but wonder of this problem really needs to technician call out to fix the problem. It seems like it's a glitch that should have a simple, easy fix.

Is there a non-technician call me out fix for this problem?

I've tried..
* cycling the router off and on
* checking for loose connections
* reset button
* using a different phone outlet

But still.. click click click click click

I've read not to switch it off though as it seems it occasionally resolves by itself.

Hi @SCA44 , please send us a private message with your TPG customer ID, username and complete address so we can take a look at your account and help with your concern.


To send a PM, please refer to this link: How do I private message (PM) in the community