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Faulty NBN FTTC equipment

sl123
Level 2
Hi guys, we had a lightning strike close to home and the FTTC box got fried. How do we get a replacement? Is there a place we could quickly pick one up rather than wait for delivery?

Cheers,
Simon
1 REPLY 1
Riezl
Moderator

Hi @sl123 ,please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and help with your concern.

 

To send a PM, please refer to this link: How do I private message (PM) in the community