Firmware Update

[mooney58]

Hi. I've been experiencing wi-fi dropouts, connected but no internet errors on wi-fi severely over the last week or 2. I'd like to start troubleshooting by upgrading the firmware on my modem. Modem is NetComm Wireless, N300 Wi-Fi Gigabit Router NF12. S/N 160801500581. Please either send me the latest firmware file so I can update it via 192.168.1.1 myself or update it for me from TPG. My email address is aussiedigital2@gmail.com and my TPG customer ID is 5740843. Thank you. Ian Mooney

[Ken-C · Accepted solution]

Hi there             


 Welcome to the community,

 

Could you please send me a PM (private message) with your CID (customer identication number) or your mobile phone number so can look at this service for you 

 

 

kind regards