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Gaming Latency issues

AussieOverlord
Level 2

First time posting but i usually had an average of 20-40 ping to sydney servers but in the last few days its been a consistent 77-100 ping (i am using a wired connection) and have also been disconnected from in game voice chat in games like but not limited to Overwatch 2 CS:GO is there any known issue for this to be happening an i have been with TPG for a few years and never experienced these problems before 

1 REPLY 1
Angeli
Moderator

Hi @AussieOverlord

 

Welcome to TPG Community! 

 

We'd like to check on this further and see what we can do to improve the connection. Best to send your TPG customer ID or username via PM. 


How do I private message (PM) in the community

 

Regards, 

Angeli