HFC byo

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Level 1c
Hi, I recently activated my HFC NBN connection. I purchased a google nest WiFi to use but it seems to not be working. After some research i found out it has to do with the VLAN TPG use. Am I able to configure something to get my google nest to work ? Thanks.
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Moderator

Hi Emmitq96

 

TPG does not support third party devices, however you many need to check the google solutions

https://support.google.com/googlenest/thread/20976528?hl=en

See the details of your NBN HFC settings.

https://community.tpg.com.au/t5/Broadband-Internet/VLAN-info-for-NBN-HFC/td-p/33210

 

Morevover you can bridge the TPG modem and use your nest as a wireless router.

 

Hope that helps

 

Thanks