HG 659 firmware update for dropout issues?

[3wxi54]

Hi, my NBN FTTB connection keeps dropping out and another post suggested a firmware update may help with that. Could you push an update to my router, please? Thanks.

Product type: HG659
Device ID: 00E0FC-J3N8W16A21001574
Hardware version: VER.B
Software version: V100R001C216B111

[Riezl]

Hi @3wxi54 , please send us a private message with your TPG customer ID, username and complete address so we can help get to the bottom of this.

To send a PM, please refer to this link: How do I private message (PM) in the community