HG659 Firmware Update

[Garth]

I'm having a lot of wifi connectivity issues. May I please request a firmware update for my HG659.

Product type: HG659

Device ID: 00E0FC-J3N8W16C09005564

Hardware version: VER.B

Software version: V100R001C216B111

Cheers!

[Riezl]

Hi @Garth,

Welcome to TPG Community!

We have located an account using your community details. We have already requested a firmware upgrade and we will let you know once it is complete. Thank you.

[Anonymous]

Hi @Garth

Firmware upgrade may take 24-48hrs. We're just waiting for the completion of the modem/router's firmware update.

Feedback will be provided here. Cheers!

[Riezl]

Hi @Garth, the firmware has been upgraded.

Feel free to message us should you need any assistance. Cheers!