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I'm having a lot of wifi connectivity issues. May I please request a firmware update for my HG659.
Product type: HG659
Device ID: 00E0FC-J3N8W16C09005564
Hardware version: VER.B
Software version: V100R001C216B111
Welcome to TPG Community!
We have located an account using your community details. We have already requested a firmware upgrade and we will let you know once it is complete. Thank you.
Firmware upgrade may take 24-48hrs. We're just waiting for the completion of the modem/router's firmware update.
Feedback will be provided here. Cheers!
Hi @Garth, the firmware has been upgraded.
Feel free to message us should you need any assistance. Cheers!