HG659 Firmware Update

Level 1

I'm having a lot of wifi connectivity issues. May I please request a firmware update for my HG659.

 

Product type: HG659

Device ID: 00E0FC-J3N8W16C09005564

Hardware version: VER.B

Software version: V100R001C216B111

 

Cheers!

3 REPLIES 3
Moderator

Hi @Garth,

 

Welcome to TPG Community!

 

We have located an account using your community details. We have already requested a firmware upgrade and we will let you know once it is complete. Thank you.

Moderator

Hi @Garth

 

Firmware upgrade may take 24-48hrs. We're just waiting for the completion of the modem/router's firmware update.

 

Feedback will be provided here. Cheers!

Moderator

Hi @Garth, the firmware has been upgraded.

 

Feel free to message us should you need any assistance. Cheers!