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HG659 Latest Firmware update please

5511275
Level 2

I have still got the old VERB software on my HG659, can oyu please assist

JT

Hardware version:VER.BSoftware version:V100R001C216B111

 

Device ID: 00E0FC-J3N8W16A21001120

1 REPLY 1
Riezl
Moderator

Hi @5511275 , we have located an account using your community details, but we'd like to make sure that we got the right one.

 

Please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and send a  request for a firmware upgrade.

 

To send a PM, please refer to this link: How do I private message (PM) in the community