Get online support
I have still got the old VERB software on my HG659, can oyu please assist
Hardware version:VER.BSoftware version:V100R001C216B111
Device ID: 00E0FC-J3N8W16A21001120
Hi @5511275 , we have located an account using your community details, but we'd like to make sure that we got the right one.
Please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and send a request for a firmware upgrade.
To send a PM, please refer to this link: How do I private message (PM) in the community