Good Morning Team,
How do i obtain the firmware for the HUAWEI Modem HG659 to update it. Previous modems from TPG were simple self updates, how is it progessed these days.
The modem is currently at the following:
The TPG modem HG659 has an specific firmware in order to work with FTTB, I would not recommed to update the firmware as you may lose some performance on the service and services such as VOIP.
If you need a replaced modem please do not hesitate to contact our customer service department.
Its just that i have been getting quite a few disconnects over the last few days and was thinking a firmware upgrade might work
System Notice DSL connection is deactivated .
System Notice WAN connection TR069_VOICE_R_VID_6:IPv4 disconnected.(ERROR_NO_CARRIER)
System Notice WAN connection INTERNET_R_VID_2:IPv4 disconnected.(ERROR_NO_CARRIER)
System Notice WAN connection Other_B_VID_9:IPv4 disconnected.(ERROR_NO_CARRIER)