How do you order a new modem?

[CS_CS_]

I thought I had a functional modem when I signed up, but apparently not. How do I order a new one?

[Daisy_Dhen]

Welcome to TPG Community @CS_CS_ 

Shoot us a Private Message with your TPG username or customer ID together with your best contact number and preferred time so we can have our Accounts Team to call you to discuss details on how to get a brand new modem.

How do I private message (PM) in the community 

Regards, 

Dhen_S