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How to change dns server

zanecat
Level 2

Hi,

 

I am on a TPG fttb plan and using the tpd modem of tp-link vr1600v, I just want to know how can I configure the dns server.

 

I changed it in LAN setting but it's still the 203.12.160.35 on the status page.

 

7 REPLIES 7
Shane
Moderator

Hello @zanecat,


Welcome to the community!

Once you accessed the modem/router page.

Simply go to 'Advanced' and click on 'LAN settings' and scroll down you will see the option where to change DNS settings.

Please see screen shot below for reference.

DNS-tp-link vr1600v.pngDNS-tp-link vr1600v2.png

Let me know if there is anything I can help.

 

Cheers! Smiley Very HappySmiley Wink

zanecat
Level 2

 Hi Shane,

 

That's exactly what I did, but it doesn't work.

 

微信截图_20180530181531.png微信截图_20180530181555.png

Riezl
Moderator

The WAN DNS Server is immutable, @zanecat.

 

By changing the LAN settings any device connected to the modem will get those DNS settings when they get a DHCP lease (in this case 1.1.1.1 and 8.8.8.8).

 

Please check the DNS configuration on your computer by typing "ipconfig/all". You should be able to see 1.1.1.1 and 8.8.8.8 as the DNS servers.

 

Let us know if we can be of further assistance. Cheers!

Cathryn12
Level 3

Thx Shane. Worked for me.

Cheers

shalvinvaran
Level 2
On your router go to advance-network-lan settings- primary DNS. Change it to 8.8.8.8. Then save. Then reconnect all device wifi to let change take place
Shane
Moderator

Thanks for sharing this information and @shalvinvaran. We have experienced an unplanned outage affecting all of our customers. Affected customers has experienced difficulty accessing internet, TPG My Account and using home phone services.
 

Our Network Engineers has been immediately engaged and resolved the issue. Customers should see services progressively restored as the restoration continues.
 

Let us know if you're still having issue with the service, cheers!

timhat
Level 2

Its possible to use both TPG and GOOGLE DNS servers.  If one fails the other is a back up.

leave the primary DNS server setting as 0.0.0.0    it will take the default given by TPG

and make the secondary DNS server setting 8.8.8.8.  

then press save ( maybe you have to reboot the modem as well I dont know, then reboot pc)

the result is  from whatsmydnsserver.com