Hi @lisammm,
Welcome to the community!
Thanks for raising this to us. I would love to help arrange our Account Specialists Team to contact you and discuss details of returning the equipments back to us.
Please send me a private message with your account details (Username/Customer ID) together with the address on file, also include your best contact number and preferred time.
Here is how: How do I private message (PM) in the community
Cheers!
I need the postage address to post the 5G modem back.
I thought there should be one email from TPG to tell me how to post the 5G modem back since I move back to use NBN because of incompatibilities.
And I couldn't find the instruction for it on your website.
Thank you.
