Get online support
Can you please update my modem firmware to the latest? currently it says:
Firmware Version: 0.1.0 0.9.1 v5006.0 Build 180828 Rel.56416nHardware Version: Archer VR1600v v1 00000000
Hi @stepzzw, please be advised that your modem has the latest firmware.
If you are having issues with the service, please send us a private message with your TPG customer ID, username and complete address so we can pull up the account.
Please also include a brief description of your concern.
To send a PM, please refer to this link:How do I private message (PM) in the community