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Get online support
Hi @GRH,
Welcome to the community!
We're able to locate your account using your community details. We'll request for a firmware upgrade for your modem/router.
Update will be provide within the next 24hrs. Let us know should you require further assistance.
Regards,
Hi @GRH,
Good day! Please be advised that your modem/router's firmware has been updated. Let us know should you require further assistance.
Cheers!