Installation

[jijimolpoulose]

Needs help with installation

[David_M]

Hi @jijimolpoulose 

Thanks for your query!

Let me have a look for you, and I will get back to you ASAP.

There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.
https://www.tpg.com.au/download

Regards,
David_M

[David_M]

Hi @jijimolpoulose 

I have checked on your NBN-FTTC 50/20 intsall.

Have you recieved the modem from TPG? And, is there an NBN-NCD unbit onsite also?

You need to plug all the equipment in before the install can proceed.

You may check the setup guide that we've created for NBN FTTC here.

https://community.tpg.com.au/t5/Broadband-Internet/NBN-Fibre-to-the-Curb-FTTC-Setup-Guide/m-p/7856#M...

Regards,
David_M