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Hi @Chigiga07,
We're sorry to know that your service has been interrupted for 5 days now and we apologise for the inconvenience this is causing you, @Chigiga07.
We'd like to look into this and help with the resolution. Please PM us your TPG customer ID, username and complete address so we can pull up the account.
To send a PM, please refer to this link: How do I private message (PM) in the community