Internet not working

[Nikki1]

User ID 15075
Lights on. What's going on. Can't even talk to a person. This is ridiculous.

[David_M]

Hi @Nikki1 

Thanks for your query!

Let me have a look for you, and I will get back to you ASAP.

There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.
https://www.tpg.com.au/download

Regards,
David_M

[David_M]

Hi @Nikki1 

We can see your NBN-FTTP 50/20 service is working normal on port UNI-D 2 and authenticated.

It should be working as normal now.

Thankyou,

David_M